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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎06-03-2023 10:10 PM

HP Recommended

I guess I skipped the fine print. I just want to make sure I have this right. I am on a trial for the ink and paper delivery. So they will deliver ink and paper when I need it? I can only print amount of pages in my plan, unless pay extra? Also the cartridges they sent me will not work unless I am on a monthly plan?

My question is, if I buy my own paper and cartridges from a store may I use my printer without being charged?

 

1 REPLY 1

‎06-06-2023 11:21 AM

HP Recommended

@Andrea628 

 

Welcome to the HP support community.

 

I understand that you want information on an instant ink plan, I am glad to assist you.

If you are using cartridges and papers from the store, you will not be charged under the instant ink plan.

You can also pause the account if you do not want to use the instant ink plan.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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