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Smoket13
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Message 1 of 3
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Poor quality photos.

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Very dark photos on HP Envy 5200, since installing instant ink.  Perfectly alright before that.

Sheelagh Davidson
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Message 2 of 3
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Poor quality photos.

Hi @Smoket13

 

Welcome to the HP Support Community. 

 

Try these steps - HP ENVY Printer - Fixing Poor Print Quality 

 

Also, have you checked you HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

 

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

HP Support Agent
HP Support Agent
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Message 3 of 3
83
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Poor quality photos.

@Smoket13

 

Happy to hear that, Sheelagh 🙂 

 

If you would like to thank us for our efforts to help you, feel free to give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" button.

 

Have a great day!

Asmita
I am an HP Employee

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