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03-26-2022 03:26 PM
I am getting very poor quality printouts. The ink levels on all cartridges show as good. I have cleaned the printheads multiple times with no success. How can I go about getting new cartridges?
03-30-2022 10:18 AM
Welcome to the HP support community.
I understand that you are getting print quality issues, I am glad to assist you.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this could be a hardware issue.
I am sending you a private message with the steps to talk to HP support. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely,
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee