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‎05-16-2020 08:46 AM

HP Recommended
Product: HP Ink Tank Wireless 415
Operating System: Microsoft Windows 8.1 (64-bit)

The printer isn't able to print due to print head issue. Have checked the print head the black is fine the color is seems problematic, tried cleaning the print head but still the issue haven't solved. No idea if the ink has blocked or what so ever is problem with it.

2 people had the same question
1 REPLY 1

‎05-20-2020 08:32 AM

HP Recommended

Hi @Rayan_printer

Welcome to the HP Support Community. I'd be happy to assist you.

 

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

 

If you have tried the steps mentioned in this document and the issue persists, please reach out to the HP Support in your region regarding the service options for your printer as this could be a hardware issue. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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