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‎02-07-2023 10:06 PM

HP Recommended
Product: HP OfficeJet Pro 8715 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

 

 

 

 

 

 

 

why did you shut down my printer?

Category:
1 REPLY 1

‎02-16-2023 04:43 AM

HP Recommended

Hi @Biggerman,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Install the printer using TCP/IP port

  1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
  2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
  3. Select 'Add a printer using a TCP/IP address'
  4. Find the IP address of the printer by tapping on the wireless icon on the printer screen
  5. Type in the 'IP address in Hostname or IP address' box, click next
  6. Proceed to the next steps by following the on-screen instructions.

You may use the HP Smart app to scan from your PC

Click here to download and know more about the app.

 

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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