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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
debbiedevil
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Printer HP Envy 4527 ink cartridge problem

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HP Envy 4527

I’ve read all the advice.  Done everything stated, still the same error message.  Can’t put in a new cartridge as I don’t have one, on Instant Ink Plan and not due one.  Installed the cartridges about 2 weeks ago, did work until yesterday.  Needed urgently for college work.  Feel like throwing it out of the window.  Don’t have old cartridges as they’ve been sent off for recycling.  Wasted hours

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TEJ1602
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@debbiedevil, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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