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‎10-03-2022 07:37 PM - last edited on ‎10-04-2022 05:12 AM by Retired

HP Recommended
Product: HP OfficeJet 5252 All-in-One Printer
Operating System: Microsoft Windows 11

Printer is hijacked by InstantInk. I have full black and color cartridges but it won't let me print apparently until I give HP a different credit card. I don't want to provide that info at this time. 

 

1 REPLY 1

‎10-03-2022 07:54 PM

HP Recommended

do you have cartridges that were supplied under the instant ink program? If yes, that is the reason. They are supplied under an agreement and if you are no longer a subscriber they will be blocked. You will need to purchase retail cartridges in order to print. If the cartridges were not supplied under instant ink there might be another problem.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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