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10-05-2019 05:02 PM
We winter in Arizona and during the summer months our printer sits for 6 months without being used. Is there anyway to keep the ink from drying out during this time? Can the cartridges be removed and kept in a cool place so we don't have to buy new ink each time we return to the Arizona house?
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10-07-2019 08:40 AM
Hi @D_Lessig
Welcome to the HP Support Community.
For best results, use genuine HP cartridges and follow these guidelines:
1) Keep ink cartridges sealed in the original package until they are installed. Store at temperatures between -15 and 35 degrees Celsius (5 and 95 degrees Fahrenheit).
2) To keep cartridges from drying out, always turn the printer off using the Power button, and wait until the Power light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position.
3) If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible. Outside of the printer, if unprotected, cartridges begin to dry out. If the printer uses separate ink cartridges and printhead, the printhead can be damaged if cartridges are not installed.
4) If you must store a cartridge outside of the printer, follow the guidelines in “Storing Opened Cartridges and Printheads”.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
10-07-2019 08:40 AM
Hi @D_Lessig
Welcome to the HP Support Community.
For best results, use genuine HP cartridges and follow these guidelines:
1) Keep ink cartridges sealed in the original package until they are installed. Store at temperatures between -15 and 35 degrees Celsius (5 and 95 degrees Fahrenheit).
2) To keep cartridges from drying out, always turn the printer off using the Power button, and wait until the Power light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position.
3) If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible. Outside of the printer, if unprotected, cartridges begin to dry out. If the printer uses separate ink cartridges and printhead, the printhead can be damaged if cartridges are not installed.
4) If you must store a cartridge outside of the printer, follow the guidelines in “Storing Opened Cartridges and Printheads”.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
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