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‎03-29-2024 04:29 PM

HP Recommended
Product: HP OfficeJet 3830 All-in-One Printer

Hello I purchased my printer at a yard sale and I’m trying to connect it with HP Insta Inc. and it’s saying it’s registered to another user like serial number is how do I get it registered on my account and canceled off the other one,

1 person had the same question
1 REPLY 1

‎04-01-2024 06:59 AM

HP Recommended

Hi @Sablex3,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get this issue sorted, we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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