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Envy 5020

I have been set the wrong printer cartridge type how to do I get the correct one?

1 REPLY 1
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@Ben5f

 

May I know why you feel you were sent the wrong cartridge type?

 

Please provide me with the cartridge Number and also let men know if you are getting any errors

 

Thank you

KrazyToad
I Am An HP Employee

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