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Hello!

In December 2022, I applied for a subscription for automatic refilling of printer cartridges, which provides a service to pay around 6 euros every month and not worry about renewing ink cartridges. The service in connection with the HPSmart + application, which calculates the number of pages required per month and orders a new ink cartridge in time. So, at the end of December, I was supposed to receive the printer's ink test cartridges, but as a result of the circumstances, I was unable to receive this package in the mail, and it was sent back to you. Do I have to pay anything if I cancel my subscription two days before, before I even start using it?

Sincerely, Dace!

[Personal Information Removed]

1 REPLY 1
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Hi @Dace3 

 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day. 
 

Treeko
HP Support


I am an HP Employee

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