cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
87
Flag Post

Printer code for instant ink

HP Recommended
HP ENVY 5055
Microsoft Windows 10 (32-bit)

Setting up the new printer I am trying to enroll in instant ink the printer code that prints out and I enter in my phone It keeps saying that that is the wrong one and I've printed out 4 different times for 4 different codes what is my next step

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
12,947 12,924 1,014 981
Message 2 of 2
Flag Post
HP Recommended

@Jonny91, Welcome to HP Support Community!

 

Follow the steps below-

 

Press the HP ePrint icon on your control panel display and select Remove Web Services. Follow the on-screen instructions to remove Web Services, press the HP ePrint icon again, and then follow the prompts to re-enable Web Services. A new Printer Info Page prints with a new claim code. Try to claim the printer again using the new claim code.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware.

 

If you still have issues, refer to the document HP Printers - Having Trouble Claiming Your Printer? for help.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation