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Printer error (blinking orange light).

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Microsoft Windows 10 (64-bit)

My color ink ran out and I have not received a shipment.  My printer in flashing an orange error light and nothing I have done will clear it.  My instant-ink subscription acknowledges that it is a problem with the ink cartridge but gives me a message that the ink shipment will not come until the issue is resolved.  My problem with that is I am being billed every month for ink, my black ink came, but I need my color ink so that I can use my printer.  Please have someone email me or call me so that I can have this issue resolved.  Thank you in advance for a speedy response.

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@Felicia80, Welcome to HP Support Community!


To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.


In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.


Keep me posted.


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