Printer from saudi arabia moving to the philippines

[Rickyboy2000]

I bought a printer from saudi arabia and i need a regional code for my printer here in the philippines. My old cartridge was 652 and my new one is 680 but its not compatible with my printer.

[Bob_Headrick]

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

I have also seen folks having good success posting a private message to the HP Support Facebook page here.

Please post back here with your results, especially if you require more assistance.

[Betty0610]

@Rickyboy2000

Welcome to the HP Support Community.

Yes, we'll have to do a region reset.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

Please do let us know.

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Thanks!

Have a great day!