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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jjmelle3
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Printer has 2 month free trial offer, signed up during initial setup and did not get free trial

HP Recommended
OfficeJet all in one series 9010
Microsoft Windows 10 (64-bit)

I enrolled for instant ink from the hp smart print app which i installed as i was setting up the printer, the same day that i bought the printer. enrollment went smoothly, i entered all of my info, shipping and billing info, payment details and selected a plan, and there is no credit for my two free months showing on the plan section of the instant ink home page. please advise.

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asmita6658
HP Support Agent
HP Support Agent
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Hi @jjmelle3

 

Welcome to the HP Support Community. I'd be happy to help you with the Instant Ink enrollment. 

 

To better assist you - What plan did you select while enrolling? Please select a plan which is 50-page or more. The free months are not applicable on the 15-free page plan.

 

If the issue still persists, I have sent you a private message with further instructions. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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