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Butterflylover1
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Printer is not printing

Microsoft Windows 10 (32-bit)

My printer is not printing. I am getting Blank paper and I can only print so many pages a month,now I've used up 3 pages that came out Blank. How can this be fixed?

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HP Support Agent
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Message 2 of 2
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Printer is not printing

@Butterflylover1

 

Welcome to HP support community.

 

Are you calling in for HP DeskJet 3755 printer model?

 

If yes, clean the ink cartridges

  1. Load plain paper into the input tray.

  2. Search Windows for your printer model name, and then click the printer name in the list of results.

    HP Printer Assistant opens.

  3. Click Maintain Your Printer.

    The printer toolbox opens.

  4. On the Device Services tab, click Clean Cartridges .

    A Print Quality Diagnostic page prints.

    Figure : Print Quality Diagnostic page

    Example of a Print Quality Diagnostic page
  5. Examine the Print Quality Diagnostic page.

    • If the print quality is acceptable, click Done. You can stop troubleshooting.

    • If the print quality is unacceptable, click Second-level Clean to continue the next level of cleaning

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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