cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Sierradg7
New member
1 0 0 0
Message 1 of 2
102
Flag Post

Printer is printing but comes out blank.

HP Recommended
HP Deskjet 3634
iOS

I’m setting up my printer now, the ink cartilages are in the slots, everything is working and it’s hooked up to my phone to print. But everytime I try to print something the papers are blank? 

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,555
Message 2 of 2
Flag Post
HP Recommended

@Sierradg7, Welcome to HP Support Community!

 

Are you able to make photocopies on the printer?

 

If no, follow the steps from the document Printer Prints a Blank Page or Does Not Print Black or Color Ink to isolate and resolve the issue.

 

If yes, I'd like to know the following-

 

Are you using the AirPrint feature or the HP Smart App?

Which application are you trying to print from?

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation