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Ken1976
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Message 1 of 2
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Printer issue

HP Office Jet
Microsoft Windows 10 (64-bit)

The printer is not recognizing the data ink cartridge even though they in there 

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HP Support Agent
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Message 2 of 2
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Printer issue

@Ken1976

 

Could you please help me with the exact model name or the product number of the printer?

 

Keep me posted.

 

Welcome to the HP Community.

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

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