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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JOE196
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Message 1 of 2
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Printer just stopped working do i need to pay a monthly printer membership for ink

HP Recommended
HP ENVY 5055
Microsoft Windows 10 (32-bit)

Printer just stopped working do i need to pay a monthly printer membership for ink??? All was great and it just stopped and error message to contact HP???

 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@JOE196, Welcome to the HP Support Community!

 

Is the printer enrolled in Instant Ink?

Check if you are using HP Instant Ink cartridges. If you are using regular HP ink cartridges, you do not have to pay monthly to print.

 

Kindly perform the steps mentioned in this document to resolve this issue.

To know how Instant Ink works, refer to this document. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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