Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Printer keeps jamming Officejet 4360

Hi, my printer keeps jamming every single time I use. The paper goes in and then I have to un-jam it every single time! Please help

HP Support Agent
HP Support Agent
9,892 9,895 869 1,043
Message 2 of 2
Flag Post
HP Recommended

Printer keeps jamming Officejet 4360

Hi @Bfurry10


Welcome to the HP Support Community. 


To better assist you - What's the paper size and type? 


While you respond to that, try updating the printer's firmware. Refer to this document for steps - HP Printers - Updating or Upgrading Printer Firmware


You may also refer to this document - HP Deskjet 4640, Officejet 4630 Printers - Paper Jam Error

Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 

I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation