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08-17-2022 03:50 AM - last edited on 08-17-2022 06:37 AM by MarcusC
We purchased the HP printer and were signed up for the monthly subscription, however the ink was not arriving despite rasing this with HP. Due to this we stopped the monthly subscription and brought our own ink. However, now the printer does not work and keeps asking for us to sign back up. Is there away to use the printer without being signed up for the monthly subscription? If so how as this has become very frustrating and presently the printer is useless.
08-17-2022 06:38 AM
Hey @Camers99 🙂
For questions about Ink Cartridges or Toner subscription plans, we recommend that you access the following site, it contains the main answers for most frequent questions about these plans: https://instantink.hpconnected.com/us/en/l/v2
We also have a post to help you, check it out: HP INSTANT INK, HP+ PLANS: INK AND TONER.
If you still have questions, you can chat with our Virtual Agent.
We hope these options be of help, thanks for visiting the HP Support Community.