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11-26-2021 06:17 AM
@Jodiedino, Welcome to the HP Support Community! I’m here to help.
To assist you better, what model printer are you using?
Refer to this document to know how to find the Product Name or Product Number.
Which device are you using to print?
Check the ink levels and replace any low ink cartridges.
Keep me posted for further assistance.
I am an HP Employee