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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
katiee_
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Printer prints blank pages, leaves out lines, is misaligned on paper

HP Recommended
Envy photo 7164
macOS 10.14 Mojave

My printer print blank pages, has missingiing lines or is misaligned. I have tried cleaning and aligning cartridges nothing helps. Don't want to buy new if they will not help. 

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Kumar0307
HP Support Agent
HP Support Agent
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Hi @nettlemoon

Welcome to the HP Support Community. I understand the print quality is not satisfactory. I'd be happy to assist you.

 

If you have tried the steps mentioned in this document and the issue persists, I'm afraid this could be a hardware issue either with the printer or the ink cartridges.

 

Please contact our HP Support team for Service Options as it could be a possible hardware issue:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

KUMAR0307
I am an HP Employee

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