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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Sienna2
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Printer problem

HP Recommended
HP Envy 5032
Microsoft Windows 10 (64-bit)

Setting up brand new computer getting message only one set of instant ink ready cartridges can be used in a printer.  Remove and replace with other cartridges.  What should I do

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TEJ1602
HP Support Agent
HP Support Agent
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HP Recommended

@Sienna2, Welcome to HP Support Community!

 

What is the exact error message on the printer?

Is the printer already enrolled in the HP Instant Ink program?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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