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‎07-03-2023 04:55 AM - last edited on ‎07-03-2023 10:26 AM by Retired

HP Recommended

I purchased an ex display HP Envy 6020 printer from an Amazon seller. It is all working perfectly but I can't sign up for Instant Ink as it is telling me it is already registered to another account. The seller can't help, he just told me to contact HP. 

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1 person had the same question
1 REPLY 1

‎07-03-2023 02:18 PM

HP Recommended

Hi @ClaireDF,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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