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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Printer replacement....can't use the printer cartridge i...
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11-26-2022 06:08 AM
I had to replac my "old" printer into a "new" printer (same model) > I did the replacement procedere on the instant ink website, but now I am not allowed to use the registered cartridges in the "new" printer.
Will HP send now new cartrides? or is there a other (and faster) way?
Solved! Go to Solution.
Accepted Solutions
11-29-2022 08:51 AM
Hi @maxAT47,
Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.
Thank you for posting your query. I will be glad to help you.
In order to validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Keep me posted and have a great day ahead!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping.
11-29-2022 08:51 AM
Hi @maxAT47,
Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.
Thank you for posting your query. I will be glad to help you.
In order to validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Keep me posted and have a great day ahead!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping.
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