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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I recently bought a new HP printer and after 3 months i opened hp app to claim my free 6 month ink.

But when i put in the pin number it says it is not recognized.

1 ACCEPTED SOLUTION

Accepted Solutions
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@MariaSk,

 

That's great! Happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

 

Have a great day ahead!

Take care and have a good day.
Gaya1239 – HP Support.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @MariaSk,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to this document: HP Instant Ink - Manage your account

You may also refer to the document -- Enrolling in HP Instant Ink

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
HP Recommended

Thank you for offering to help,but everything is solved.

I did not take all steps correctly before.Now everything is ok!

HP Recommended

@MariaSk,

 

That's great! Happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

 

Have a great day ahead!

Take care and have a good day.
Gaya1239 – HP Support.
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