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‎05-23-2023 08:06 AM - last edited on ‎05-25-2023 09:50 AM by Retired

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Hi, my printer is saying that i need to update my payment method or printing will stop however, within the hp smart app i can confirm the card being used doesnt run out until 2026. Please help.

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‎05-25-2023 04:02 PM

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@AshSam 

 

Welcome to the HP support community.

 

I understand that you want to update the payment method, I am glad to assist you.

  • Sign into your Instant Ink account.
  • Click Account in the left menu, then Billing.
  • Click Change Payment Method to open the Billing details window.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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