Create an account on the HP Community to personalize your profile and ask a question
06-10-2022 12:06 PM - last edited on 06-10-2022 01:10 PM by MayS
i bought a printer off a selling site. All the information about the printer isn’t in English. It say press X & i button together to get code for replacing my printer in the HP instant ink scheme. When these buttons are pressed nothing is printed. How do I get the code and change the language as I can’t read the information which is printed off. TIA
06-13-2022 12:50 PM
Welcome to the HP Support Community
I'd like to help!
I understand the printer is set to a different language.
We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!