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05-04-2022 09:59 AM
My printer suddenly won't connect to the internet so I can't connect to Instant Ink and every time I want to print something I have to get up and press OK on the screen that says "Printer can't connect to Instant Ink" (or something like that. Once I press the button it prints. Have tried everything the robot told me to try. The little blue light is on fine. When I go to print a HP Network Configuration Page it says that there us a connection - but that is after I have pushed the OK button. So is it connected while it prints and then unconnected again? I love this printer and Instant Ink so the solution is not to unplug from HP. I work on my own so there is no IT department other than me. HELP!
05-18-2022 10:10 AM - edited 05-18-2022 10:12 AM
Welcome to the HP Support community.
I understand that you are getting an instant ink connection error, and I am glad to assist you.
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