Printer suddenly won't connect to internet so can't connect w InstantInk.

[Cyntry]

My printer suddenly won't connect to the internet so I can't connect to Instant Ink and every time I want to print something I have to get up and press OK on the screen that says "Printer can't connect to Instant Ink" (or something like that. Once I press the button it prints. Have tried everything the robot told me to try. The little blue light is on fine. When I go to print a HP Network Configuration Page it says that there us a connection - but that is after I have pushed the OK button. So is it connected while it prints and then unconnected again? I love this printer and Instant Ink so the solution is not to unplug from HP. I work on my own so there is no IT department other than me. HELP!

[sandytechy20]

@Cyntry

Welcome to the HP Support community.

I understand that you are getting an instant ink connection error, and I am glad to assist you.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.