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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎02-26-2025 03:08 AM

HP Recommended

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3 REPLIES 3

‎03-03-2025 01:02 PM

HP Recommended

@Corriente1, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If your printer is displaying a message directing you to hpinstantink.com, it is likely related to your HP Instant Ink subscription. Here are a few steps to resolve the issue:

Check Your HP Instant Ink Subscription

  • Visit HP Instant Ink and sign in to your account.
  • Verify if your subscription is active and if there are any billing or cartridge-related issues.

Check for Instant Ink Cartridges

  • If you're using HP Instant Ink cartridges, ensure they are properly installed.
  • If your subscription has ended or is inactive, Instant Ink cartridges will stop working. You will need to replace them with standard HP cartridges.

Restart Printer and Check Connection

  • Turn off the printer, unplug it for 60 seconds, and then turn it back on.
  • Ensure your printer is connected to Wi-Fi and online. You can check this by printing a Network Configuration Report from the printer’s control panel.

Run HP Print and Scan Doctor

  • Download and run HP Print and Scan Doctor to detect and fix printing issues.

Reinstall Printer Drivers

  • If the issue persists, uninstall and reinstall your printer driver by downloading the latest version from the HP Support website.

If you continue to face issues, please provide more details about any error messages displayed on the printer screen.

Looking forward to your response!  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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‎03-04-2025 07:43 AM

HP Recommended

TALK TO ME ABOUT THE 3 MONTHS THAT I PAID YOU FOR THE INK SERVICE USING MY INK

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‎03-04-2025 07:51 AM

HP Recommended

When you sigh up for the ink program with your printer full of ink you are paying  HP for the ink you have in your printer. When you cancel the program they will not let you use the ink you have already paid for. JUST ANOTHE CASE OF BIG BUSINNESS SCREWING THE CONSUMER.

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