Printer will not print

[Bls69]

HP Envy 5055

will not print unless enrolled in instant ink. I am enrolled

[Anand_Andy]

Hi @Bls69,

Welcome to the HP Support Community

I understand you are facing an issue with your HP ENVY 5055 printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• When was the last time the printer worked fine?
• Have you made any recent changes to your Wi-Fi router?
• Is the blue Wi-Fi light solid on the printer?

While you respond to that, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!