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07-27-2022 02:36 PM
Welcome to the HP Support Community
I understand you are facing an issue with your HP ENVY 5055 printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- When was the last time the printer worked fine?
- Have you made any recent changes to your Wi-Fi router?
- Is the blue Wi-Fi light solid on the printer?
While you respond to that, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
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Hope this helps! Keep me posted.
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