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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 5012 All-in-One Printer
iOS

I have had the same printer hp 5012 & instant ink account. Somehow the printer is not recognizing instant ink or instant ink isn’t recognizing my printer. Either way it won’t print or go wireless because of instant ink cartridges in the printer. Can someone help me ? Thanks

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