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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP OfficeJet Pro 8025e All-in-One Printer

I am so very frustrated because every sense I have had this printer there has been a problem with my printing account. Why am I being charged for something I didn't use. This is the one time that I am not going to settle for half because I took a lost every time and frankly I am getting truly tired of it. I have gotten some paper that need to printed and fax and now I can't. I would be forever grateful if this situation is handle as quickly as possible.

HP Recommended



Welcome to the HP User Community.


?  I might not understand what you are asking.

The description like you might have an Instant Ink Print-by-Page subscription and that for some reason you cannot print.


If you have an Instant Ink subscription and you need help,

Contact HP Instant Ink Support


Wait here for an agent to find and respond to your query.

Note that the Community is not Instant Ink Support and we are not HP Tech Support.

Waiting works but is not the quickest way to contact Support.


Things that are Instant Ink


Start here:  Get HP Instant Ink Support

Sample Sections

  • Your ink
  • Your HP Instant Ink account
  • Your printer connections

At the bottom of the webpage

Documents > Enrolling, Solve Problems, Manage your account, Manage your ink or toner



HP Instant Ink - Manage your account

Sample Sections

  • Enrollment Information
  • Solve Problems
  • Questions about Ink or Toner

Manage your Account


Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges



Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.


Instant Ink - Chat


Instant Ink Support Website – Read…

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.



Examples of the Terms of Service Contract for various regions

NOTE:  Contract includes contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK



References / Resources


HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more


HP OfficeJet Pro 8025e All-in-One Printer 


Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.