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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
AlanOrt
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Printing Quality issue

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iOS

Every time I print, the ink is not visible on the paper. I check the ink amount/report and the ink cartridges contain half of the ink. What could be the issue?

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Kumar0307
HP Support Agent
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@AlanOrt, Welcome to the HP Support Community!

  • To assist you better, what model printer are you using?
  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Keep me posted.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

KUMAR0307
I am an HP Employee

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AlanOrt
Author
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It’s a HP Envy Photo 6252

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Jay_G24
HP Support Agent
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Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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