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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Krazymama
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Printing alignment issue

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HP printer
Microsoft Windows 7 (32-bit)

When aligning my printer my husband put the paper upside down. So now my printer's alignment is all messed up. I tried to uninstall the printer and reinstall it but it still print messed up. Do anyone know how to fix the problem?

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asmita6658
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Hi @Krazymama

 

Welcome to the HP Support Community. I'd be happy to assist you with the alignment issue.

 

To better assist you - May I have the exact model name of the printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

 Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Krazymama
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The printer is hp officejet 4500 g510n-z. When the ink was replace the alignment sheet that print was scanned upside down. Which cause the alignment to be messed up. I been trying to fix it but don't know how. Would you be able to help me with this problem?

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asmita6658
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Thanks for replying @Krazymama

 

Please try these steps to align the printer - 

 

1. Load letter or A4, unused, plain white paper in the input tray.

2. Press the (Setup) button on the product control panel.

3. Selects Tools and then select Align Cartridge.

4. Place the alignment sheet face down on the scanner glass.

5. Press OK to scan the alignment sheet.

 

If the issue still persists, try these steps

 

Let me know. 

Asmita
I am an HP Employee

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