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MacPato
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Printing alignment page now error

HP Officejet 4630

I installed my new ink instant cartridges and my printer shows a message "printing alignment page now ", nothing else. Not printed  the page, no finish thealignment, it is stuck there. Help please.,

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HP Support Agent
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Printing alignment page now error

Hi @MacPato

 

Welcome to the HP Support Community. 

 

Try a resetting the printer - 

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try cleaning the ink cartridges. Refer to solution# 3 to 5 from here.  

 

If the issue still persists, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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