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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Andy164
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Printing blank pages

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HP envy 5544

My printer is only printing blank pages, I have followed many different steps to try and resolve but nothing seems to work (clean cartridges, ink level etc). Status of the ink says its fine, I have the correct instant ink cartridges in, when I first set it up maybe a year ago or slightly longer it worked fine but I havent used it since... does this mean they have dried up? Is there a way to fix it? 

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TEJ1602
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@Andy164, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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TEJ1602
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@Andy164

 

Thanks for replying!

 

Upon checking I do not see the printer on your HP Connected Account. 

 

I recommend contacting our HP Instant Ink website:

  https://instantink.hpconnected.com/

 

  

They should be able to assist you with the issue. 

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
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