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01-22-2023 05:30 AM
I signed up for their ink program. I then mailed in 2 cartridges in their bag. I never received anything from them so I went to office supply and bought them I canceled the subscription. At 6 months my printer stopped working. I have called customer service three times and give up after 45 min or so waiting on hold
I have done a factory reset. Still no printing Now what?
01-23-2023 06:22 AM
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I am an HP Employee
01-26-2023 10:59 PM
Thanks for trying. All I got back was a standardized watch out for scammers memo from someone at HP. I am returning my printer to Costco. So much for HP. You seem like a nice guy, too bad the product isn’t.
Actually I have heard HP was sued over this practice wish I was a part of it