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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
nicola26
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Printing in colour

HP Recommended
Envy 5000

Hi I have set my printer up to my MacBook Air and when printing documents in colour they are still coming out in black and white. My ink cartridges are full.

Please can someone help.   

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ShlomiL
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Hi,

Please let us know your OS versions, click the Apple icon > About This Mac to find out its version.

 

Additionally, is the printer connected via USB or wirelessly?



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nicola26
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I’ve since solved this by disconnecting my printer from my Mac and re connecting it 😀

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