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‎05-09-2021 03:05 AM

HP Recommended
Product: Imprimante HP Envy 6030
Operating System: Other

Bonjour,

Je viens de changer mes cartouches dans le cadre de mon abonnement instant ink. Pas de soucis avec la noire mais problème avec la couleur (voyant clignote) et j'ai un message d'erreur E0 qui s'affiche. 

Cela vient il de la cartouche ou de mon imprimante ? Celle ci est récente (novembre 2020) et je n'ai jamais eu de problème avec.  Je précise que c'est mon premier changement de cartouches dans le cadre de mon abonnement. Jusque là, c'était celles fournies avec l'imprimante à l'achat.

Merci pour votre aide.

Bonne journée

1 person had the same question
1 REPLY 1

‎05-09-2021 07:58 AM

HP Recommended

Hey @Gege0204 

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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