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- Problem with left margins in my outprints
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11-04-2019 10:35 AM
I have problems with the left margins in my printouts. They become very small (this has worsened over time). Where can I make settings for left margins? Cannot find any such place. I have an HP DeskJet 2630 All-in-One.
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Accepted Solutions
11-06-2019 01:24 PM
Welcome to the HP Support Community.
Does this happen while copying too?
You do not have as such any settings on the Printer. You have to do this on the software itself.
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
11-06-2019 01:24 PM
Welcome to the HP Support Community.
Does this happen while copying too?
You do not have as such any settings on the Printer. You have to do this on the software itself.
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
11-07-2019 03:06 AM - edited 11-07-2019 03:09 AM
Thank you for your reply! The problem was solved as I realized, thanks to your reply, that I had to do the settings on the software I am using, in this case OpenOffice Writer. There I could manage the settings for the left margin in my outprints. So it works fine now! My printer works excellent in all respects, so I don't think it's necessary to do the root uninstall and reinstall that you suggest. My mistake was that I thought I could manage the settings on the Printer.
Thanks again!
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