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Message 1 of 2
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Problem with the ink for printing with HP ENVY Photo 7134

HP Recommended
HP ENVY Photo 7134
macOS 10.15 Catalina

Hi! 

 

I have problems with printouts. The quality gets very poor even though it looks like there is plenty of ink in the cartridges? Uses only original HP ink. Would love to receive advice on how to solve this. My prints are striped and uneven in color. Please see attached image. Thanks!

 

 

 

 

HPSCAN_20200701053812481JPEG.jpg

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@EmmaJe, Welcome to HP Support Community!

 

Follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues to isolate and resolve the issue.

 

If the printer is enrolled in HP Instant Ink, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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