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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Datou
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Probleme de cartouche

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Bonjour, 

J ai reçue pour la première fois deux cartouches par hp instant ink. La noire OK mais la couleur doit être défectueuse car l imprimante ne l à prend pas. Assistant virtuel inefficace dans cette situation. J ai effectué les recommandations hp (reinitialisation de l imprimante, mise à jour logiciel etc...) Comment faire pour obtenir une autre cartouche ? 

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RodrigoB
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Hi Datou

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
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