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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Kida1
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Problems getting 5 months ink free trial.

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HP envy 5032

I've bought a HP envy 5032 printer and it came with a 5 months free trial ink service.  now I've tried to get the 5 months free trial ink service but it olny gives me the option of 1 month free trial. What can i do? 

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Kumar0307
HP Support Agent
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Hi @Kida1

Welcome to the HP Support Community. I'd be happy to assist you.

 

Is this offer mentioned on the printer box or did you get a coupon inside the printer box?

 

Kindly attach a picture of the offer in your next post for better assistance.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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