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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Promo Codes

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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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1 REPLY 1
06-11-2024 02:19 PM
Hi @Ananias3,
Welcome to the HP Support Community
I understand you are looking for Promo Codes
Let's perform a power drain:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove the USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till the warm-up period finishes and the printer is idle
Update the printer firmware
- Click here to download and install the latest printer firmware from your product
- Click here to know different methods of updating the printer firmware.
- click here and follow the troubleshooting steps- HP Printer - Find the Printer Claim Code
- click here and follow the troubleshooting steps - HP Printer - Printer Claim Process and FAQs
I hope this helps! Keep me posted.
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A_Gayathri
HP Support Community Administrator.
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