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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Pab3
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Message 1 of 2
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REPLACEMENT INK DOES NOT PRINT

HP Recommended
HP ENVY 5540
Microsoft Windows 10 (64-bit)

I HAVE RECEIVED AND FIXED MY REPLACEMENT INK CATRIDGE BUT DOES NOT PRINT. KEEP ASKINF ME TO FIX CATRIDGE

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Pab3

 

Welcome to the HP Support Community.

 

Is the Printer on the HP Instant Ink Program? If you insert your old ink, do you still get the error message? If no, you could either return it to the store/website you purchased it from or contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If yes, follow these steps: https://support.hp.com/in-en/product/hp-envy-5540-all-in-one-printer-series/5447939/document/c053654...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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