Ran out of ink in 6 months trial period.

[13526514]

Purchased new printer and signed up for automatic ink replacement.  Ran out of ink and had to purchase ink to complete job that had to be finished now

[Nal_NR]

Hi @13526514,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Are you enrolled in the instant ink program?

Kindly elaborate more on the issue.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[13526514]

Printer ran out of in 6 month trial period. Had to print a job this past weekend.  Ran out of ink on first page. Had to purchase cartridge ($33.99) . Please cancel instant ink subscription. 

[13526514]

Product is Desk jet 2752e.

[Nal_NR]

Hi @13526514,

Thank you for confirming the details. 

If you wish to cancel your account, you may log into your account and cancel. 

You may also refer to this document for further assistance. 

Or you may also contact the HP support team(Instant ink) for further assistance. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!