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I was randomly charged around 1 am on Feb 1 when my billing charge is meant to be on Feb 17. I have canceled just now and want a refund due to the random charge, is that possible (I have a 50 page plan and have only printed 6 pages so I didn't get charged for going over.) 

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Hi @LemonTheDog22,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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