-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Random charge
Create an account on the HP Community to personalize your profile and ask a question
02-01-2023 07:28 AM
I was randomly charged around 1 am on Feb 1 when my billing charge is meant to be on Feb 17. I have canceled just now and want a refund due to the random charge, is that possible (I have a 50 page plan and have only printed 6 pages so I didn't get charged for going over.)
02-05-2023 07:01 AM
Hi @LemonTheDog22,
Welcome to the HP Support Community.
This issue might require one on one interaction to fix it.
I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
Take care and have a great day ahead!