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‎02-22-2020 09:12 AM

HP Recommended
Product: Stampante fotografica All-in-One HP ENVY 6232
Operating System: Linux

I have a problem with this HP ENVY 6232 All-in-One photo printer, I am using a Raspberry mini PC version 4.
The problem is found only when I print photos with 200gm 4x6 Hp photo paper, annoying vertical strips come out, which I attach photos with red arrow to point out the defect, the printer and new one just bought, if I print in A4 format it works perfectly.
Do you have any advice ????

IMG_2356.JPG

1 REPLY 1

‎02-25-2020 08:24 AM

HP Recommended

@GiorgioIOT Welcome to HP Community!

 

I understand that you are getting vertical lines while printing on the photo paper.

 

Do not worry. Let's work together and get this issue addressed.

 

Please let us know if you print on the normal paper you are getting vertical lines.

 

Your printer supported only 70 to 90 g/m² media. Please refer to the following specifications. 

 

I would suggest you use that media size paper and check for the issue.

 

Please contact our HP stores and purchase the Photo paper.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

 

 

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